> ## Documentation Index
> Fetch the complete documentation index at: https://docs.elevatedsignals.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Quality Work Items

> Create, assign, filter, and complete quality-record follow-up tasks.

The Quality Work Items tracker keeps follow-up work connected to the quality records that created it.
It is available when the `capa-tracker` feature is enabled for your organization.

## Work Item Register

View quality tasks in **List** or **Kanban** format. Each task shows its title, owner, status, due date,
and linked quality record. Use the owner, status, and linked-record filters to narrow either view,
including unassigned or unlinked work. An unfinished task whose due date has passed is marked
**Overdue**.

## Create and Link Work

Select **New quality task** to create an unlinked item with a title and optional description, owner,
and due date. When the relationship matters, use **Create quality task** on a deviation, CAPA, or
change-control detail page instead. The task then retains its source relationship for traceability.

## Assignment and Status

Assign a task to an active user in your organization. Move work among **Open**, **In Progress**, and
**Blocked** as its state changes, then move it to **Done** when the work is complete. Owner, status,
and due-date changes require a specific reason for change and are written with the task update to the
tamper-evident audit trail.

## Completion

**Done** is terminal. A completed task remains visible, but its owner, details, due date, and status
cannot be edited. If completed work needs correction, create a new linked quality task so the original
completion record remains intact.

<Note>
  Quality Work Items is a quality-record follow-up layer. It does not provide sub-task trees, custom
  fields, comments, time tracking, cross-organization boards, notifications, or Gantt planning.
</Note>

## See dated tasks on the calendar

When Quality Calendar and your task workflow are enabled, unfinished tasks with a due date appear as
**Task** entries labelled **Task due date**. Open the entry to return to the task. Completed and
undated tasks do not appear in that feed. This is date visibility, not recurring-task automation.
See [Quality Calendar](/invariant/reference/quality-calendar).